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Returns and Shipping Policy

Pre-Order Policy

Make a return or exchange

Privacy Policy

Local Steals and Deals

Our fundamental purpose is to provide our customers with the best deals on fan-favorite products and we are always looking to expand our product collection!&#xA0;If you know or work for an ah-MAZING brand that would be interested in partnering with us, please email your product or brand suggestions to us at: futuredeals@knocking.co!Please note: We review every email and while we strive to respond within five business days, our response time may vary depending on the volume of requests. Rest assured, a member of our team will be in touch!

Our fundamental purpose is to provide our customers with the best deals on fan-favorite products and we are always looking to expand our product collection!. If you know or work for an ah-MAZING brand that would be interested in partnering with us, p

How do I recommend a brand for future deals?

General FAQ

I need help with an existing order

I need help making a return or exchange

I need something else

I need help placing an order

Contact Customer Care

Click here to exchange or return an order

How to exchange or return an order

How do I reset my password?

How do I create an account?

Account Management

What does BOGO mean?

The item I want to purchase is out of stock. How can I be notified?

Where do you ship to?

How to Use the Self Serve Returns and Exchanges Portal

Return Policy

Can I exchange my order for a different style or size?

Final Sale items

Returns & Exchanges FAQ

How do I cancel my order?

How do I change my shipping address?

My order status is “unfulfilled”, what does that mean?

When will I receive my order?

How long before I receive my refund?

My billing address is incorrect

I received a delivery confirmation email but my order hasn't arrived

How can I find my order number?

Can more than one brand be included on an order?

Can I ship part of my order to a different address?

I received an incorrect, damaged or defective item- what do I do?

Orders & Shipping FAQ

How do I place an order?

How do I adjust my cart?

How do I use a gift card or promotional code?

Can I use more than one payment method at checkout?

How do I pay by credit/debit card?

What is Shop Pay?

Checkout FAQ

How do I recommend a brand for future deals?Updated 8 months ago