Have a quick question for our team? Chat with us!

Have a question for us? Send us an email and receive a response from our team right to your inbox.

Would you like to speak to a live Customer Care representative? Give a member of our team a call!

Returns and Shipping Policy

Pre-Order Policy

Make a return or exchange

Privacy Policy

Local Steals and Deals

<p id="isPasted" style="box-sizing: border-box; font-family: Raleway, HelveticaNeue, &quot;Helvetica Neue&quot;, sans-serif; letter-spacing: 0.025em; line-height: 1.6; font-size: 13px; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 16px; font-family: Tahoma, Geneva, sans-serif; color: rgb(29, 28, 29); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We only work with the most reputable brands of the highest quality but sometimes things can go wrong during shipping or handling. If your product arrives defective or damaged, or you received the wrong item, we want to help you.&#xA0;Please&#xA0;<a href="https://localstealsanddeals.com/pages/contact-us" rel="noopener noreferrer" target="_blank">contact our Customer Service</a>&#xA0;and we will take care of it for you, alternatively, you can submit your return/exchange via our&#xA0;<a href="https://returns.localstealsanddeals.com/#/" rel="noopener noreferrer" target="_blank">self-serve returns portal</a>.

We only work with the most reputable brands of the highest quality but sometimes things can go wrong during shipping or handling. If your product arrives defective or damaged, or you received the wrong item, we want to help you. Please contact our Cu

I received an incorrect, damaged or defective item- what do I do?

Orders & Shipping FAQ

I need help with an existing order

I need help making a return or exchange

I need something else

I need help placing an order

Contact Customer Care

Click here to exchange or return an order

How to exchange or return an order

How do I reset my password?

How do I create an account?

Account Management

What does BOGO mean?

How do I recommend a brand for future deals?

The item I want to purchase is out of stock. How can I be notified?

Where do you ship to?

General FAQ

How to Use the Self Serve Returns and Exchanges Portal

Return Policy

Can I exchange my order for a different style or size?

Final Sale items

Returns & Exchanges FAQ

How do I cancel my order?

How do I change my shipping address?

My order status is “unfulfilled”, what does that mean?

When will I receive my order?

How long before I receive my refund?

My billing address is incorrect

I received a delivery confirmation email but my order hasn't arrived

How can I find my order number?

Can more than one brand be included on an order?

Can I ship part of my order to a different address?

How do I place an order?

How do I adjust my cart?

How do I use a gift card or promotional code?

Can I use more than one payment method at checkout?

How do I pay by credit/debit card?

What is Shop Pay?

Checkout FAQ

I received an incorrect, damaged or defective item- what do I do?Updated 8 months ago