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Returns and Shipping Policy

Pre-Order Policy

Make a return or exchange

Privacy Policy

Local Steals and Deals

BOGO stands for &quot;Buy One, Get One Free!&quot;When you see a product on our website with the acronym &quot;BOGO&quot; in its product title, this means that for each one of these products you purchase, you automatically qualify for a free second unit!&#xA0;Just like that!Please note: You only need to add one unit to your cart to receive the second free item! By adding 2 BOGO units to your cart, you will receive 4 units total, and so on!

BOGO stands for "Buy One, Get One Free!". When you see a product on our website with the acronym "BOGO" in its product title, this means that for each one of these products you purchase, you automatically qualify for a free second unit! Just like tha

What does BOGO mean?

General FAQ

I need help with an existing order

I need help making a return or exchange

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How to exchange or return an order

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Account Management

How do I recommend a brand for future deals?

The item I want to purchase is out of stock. How can I be notified?

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How to Use the Self Serve Returns and Exchanges Portal

Return Policy

Can I exchange my order for a different style or size?

Final Sale items

Returns & Exchanges FAQ

How do I cancel my order?

How do I change my shipping address?

My order status is “unfulfilled”, what does that mean?

When will I receive my order?

How long before I receive my refund?

My billing address is incorrect

I received a delivery confirmation email but my order hasn't arrived

How can I find my order number?

Can more than one brand be included on an order?

Can I ship part of my order to a different address?

I received an incorrect, damaged or defective item- what do I do?

Orders & Shipping FAQ

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How do I use a gift card or promotional code?

Can I use more than one payment method at checkout?

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What is Shop Pay?

Checkout FAQ

What does BOGO mean?Updated 8 months ago